Description
We are looking for a Fleet Telematics Specialist/Customer Service to support daily fleet technology operations for a logistics team in Mantua, Ohio. This contract position with permanent potential is ideal for someone who is comfortable working in an office environment, solving technical issues, and communicating directly with drivers to keep onboard systems functioning properly. The person in this role will help monitor activity, guide users through equipment issues, and contribute to a smooth onboarding experience for new drivers.


Responsibilities:

• Monitor fleet telematics platforms and review driver activity to identify equipment concerns, alerts, or compliance issues.

• Communicate with drivers by phone and email to resolve system-related problems and provide clear guidance on proper equipment use.

• Investigate driver violations and system notifications, document findings, and coordinate follow-up to address recurring iss...