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FLOOR CAPTAIN - LIFESTYLE (SURABAYA)

Company

ISMAYA GROUP

Location

Indonesia, East Java

Posted

July 04, 2026

Position Overview

Job Description

  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Stock control of cutleries, plates and servis amenities, stock take of hardware. Maintain table decor and stock take.

    • Job Requirements

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with c...

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