We are seeking a strong, hospitality-driven Floor Manager to help lead daily operations and ensure an elevated guest experience. The ideal candidate is organized, professional, hands-on, and thrives in a fast-paced restaurant and nightlife environment.
Responsibilities:
- Assist overseeing daily front-of-house operations during service.
- Lead and support servers, bartenders, hosts, bussers, and support staff.
- Ensure guests receive exceptional hospitality and timely service.
- Handle guest concerns professionally and resolve issues efficiently.
- Monitor floor flow, table turns, wait times, and overall guest experience.
- Assist with staff scheduling, shift coverage, and labor management.
- Conduct pre-shift meetings and communicate daily goals, specials, and expectations.
- Ensure staff maintain professional appear...