Essential Duties & Responsibilities

+ Performs routine system maintenance for department systems to ensure proper functionality and availability

+ Troubleshoots basic and common technical issues

+ Evaluates system functionality and identifies areas for improvement, including test patches and upgrades

+ Maintains, configures, and tests future system applications and functionality

+ Drafts, manages, and updates user protocols, guides, and similar documentation

+ Provides training and support to end users

+ Other duties as assigned


Knowledge, Skills, & Abilities

+ Knowledge of operating systems such as Windows or Linux

+ Knowledge and use of system management tools and scripting languages

+ Skill in testing, patching, and maintaining systems

+ Skill in troubleshooting and performing root cause analysis

+ Ability to work independently or as part of a team

+ Ab...