About us

We’re an award-winning, global production and creative agency creating live experiences that stay with you for a lifetime. We produce some of the biggest and most highly acclaimed events across the Middle East and Europe, with the biggest artists from across the world. Find out more at:

About the role

Reporting to the Venue Management Team, the FOH Supervisor is responsible for overseeing the day-to-day front of house operations of the Gladiators Experience at the Birmingham NEC.

A key guest-facing role, the FOH Supervisor will coordinate arrival and entry processes including Contender Registration, The Vault, The Kit Room, The Locker Room and Merchandise areas, ensuring a seamless, organised and welcoming experience from first arrival through to departure.

The FOH Supervisor will integrate all front of house functions, aligning guest services, retail and admissions operations to deliver a commercially successful and customer-focus...