Job Description
Scope of Position:
Cluster Food & Beverage Operations Manager is responsible for leading and optimizing all food and beverage operations across multiple outlets. This role ensures operational excellence, brand consistency, guest satisfaction, and financial performance across restaurants, bars, banqueting, and in-room dining.
The role combines strategic oversight with hands-on operational leadership, driving business results while developing high-performing teams and enhancing the guest experience. This role requires flexibility to manage multiple outlets and adapt to evolving business needs.
The job description may be updated in line with operational requirements.
RESPONSIBILITIES:
Oversee day-to-day F&B operations across all outlets and properties.
Ensure compliance with brand standards, food safety regulations, and HACCP requirements.
Monitor service delivery to ensure consistent, high-quality guest experiences.
Optimize service flo...