Your mission with us

As Forward Deployed Engineer at Sidekick Health, you will serve as the technical backbone of our US payer and employer customer relationships, owning the service desk, leading all customer-facing technical conversations, and building trust in our platform, programs, and roadmap. You will also drive automation and AI-enabled capabilities to scale operations.

You will work closely with Product, Technology Delivery, and Customer Success to resolve issues efficiently, answer technical questions with authority, and ensure delivery commitments are met while continuously improving how we operate at scale.

This role starts with ownership of the service desk supporting US payers an...