Foundever Cebu is Hiring BPO Agents With or Without BPO Experience! SHS Grads or HS OLD Curriculum Grads Job Description: We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team! As a Call Center Agent, you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands. Key Responsibilities: Handle customer concerns and questions via phone calls Provide accurate information and resolve issues in a timely manner Document customer interactions using internal systems Escalate complex issues to the appropriate department when necessary Maintain a positive and professional tone in every interaction Qualifications: At least 18 years old Completed Senior High School (or High School under the old curriculum) Good English communication skills Basic tech knowledge (navigating computers, troubleshooting apps/devices) Willingness...