Role: Fraud & Dispute Associate

Location: Omaha, NE 68114 (100% On-site)

Duration: 6+ Month Contract

Job Description:

• As a Fraud & Dispute Associate, you will provide support to Fiserv clients’ card portfolio chargeback programs (debit, credit, prepaid). You will investigate claims, compare multiple avenues of processing disputes/chargebacks, and decide on the best path to resolution.
• This important position is required to ensure that we take care of our clients, as well as their customers.

What you will do

• :Investigate, evaluate, and process disputes/chargebacks, contacting cardholders to investigate possible fraud
• .Understand compliance and verification procedures to effectively process cardholder information, while staying up to date on network regulatory requirements and client guidelines
• ....