Become a freelance Smart Hands Support Engineer to provide on-site IT assistance on-demand. This role focuses on troubleshooting and hardware support at customer locations, perfect for independent IT professionals.
We're seeking skilled EUC L1 / Smart Hands Support Engineers for ticket-based support. In this freelance role, you'll oversee desktop, laptop, and peripheral device issues while performing installations and repairs. You'll also handle IMACD tasks and basic network support to ensure seamless IT operations.
Key Responsibilities:
• Provide onsite Smart Hands and L1 EUC support
• Troubleshoot desktops, laptops, and printers effectively
• Perform hardware installations and basic repairs
• Assist in network connectivity and cabling tasks
• Update support tickets and document your work
Requirements:
• Experience in EUC or Desktop Support
• Knowledge of Windows OS and hardware troubleshooting
• Familiarity with ticketing systems
• Good communicati...