Role Overview

Are you fluent in French and currently living in or around the beautiful city of Porto? We are seeking French-Speaking Technical Support Advisors to join a highly secure and professional project within the Banking and Insurance sector.

Depending on your professional background and technical skills, we offer two distinct support tracks (Level 1 and Level 2). This is a fantastic opportunity to build a long-term career with solid corporate benefits right in your local area.

Key Responsibilities & Support Levels

• Level 1 (L1) – General Support: Assist customers with banking and insurance queries, guide them through administrative processes, and manage account requests. No previous experience in similar roles is required for this level.
• Level 2 (L2) – Advanced IT Support: Provide more...