Job Description

We are currently looking for dynamic, and self‑motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible for providing professional and customer‑focused service to our guests, ensuring their stay becomes a memorable experience. Your key responsibilities include:

• Provide prompt, courteous, and efficient service to all guests, achieving a high level of customer satisfaction through personalized service from arrival to departure.
• Ensure guests are personally greeted by name, if known, and escorted to their room to make them feel welcomed.
• Conduct in‑room and hotel familiarization, assisting guests with hotel activity enquiries/requests.
• Maintain an up‑to‑date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and any allied information to respond to guest queries.
• Maintain awar...