Come join our Front Office team as a full-time Front Desk Agent! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!

  Responsibilities & Position Purpose
Greets and registers guests, providing prompt and courteous service.  Checks guests out of the hotel.  Resolves guest challenges throughout their stay in our hotel.  Promotes hotel services, amenities and up sells products to the guests.   Answers hotel telephone and directs calls to appropriate extension or room.  Clearly communicates with guests regarding hotel information and emergencies. 

ESSENTIAL FUNCTIONS
 

+ Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.  Makes appropriate selection of rooms based on guest needs.  Codes electronic keys.  Non-verbally confirms the room number and rate.  Provides welcome packet containing room ...