**Why us?**
**UNC Charlotte Marriott is excited to add a guest service agent to our welcome team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey.**
**Job Overview**
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
**Responsibilities**
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
+ Regularly calculates and/or posts monies, receipts, guest a...