**_JOB OVERVIEW:_**

Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift.

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**_DUTIES AND RESPONSIBILITIES:_**

+ Welcome guests in a friendly, prompt and professional manner.
+ Register guests, issue room keys, provide information on hotel services and room location.

Answer phones in a prompt and courteous manner.

+ Up-sell rooms where possible to maximize hotel revenue.
+ Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
+ Complete and transmit daily accounting reports and prepare them for review by hotel management
+ Issue, control and release guest safe-deposit boxes.
+ Communicate any outstanding guest req...