Working alongside a high profile and prestigious team, we are seeking a Front Desk Assistant Manager to create a memorable guest experience.
World renowned hotel within ChinaHigh profile position within The Peninsula HotelsFavourable remuneration package Key accountabilities
Assist manager in overseeing front office operations to ensure smooth and efficient serviceResolve guest complaints and emergencies to maintain hotel reputation and guest experienceConduct departmental training and ensure compliance with hotel policiesMaintain work logs, complete work handovers, and report incidents in a timely manner General requirements
Minimum 2 years of relevant working experience in hotel front officeStrong communication and problem-solving skills with good guest service awarenessExcellent service attitude and team collaboration spirit...