This role requires availability for 7:00AM - 3:00PM shift and 3:00 - 11:00PM shifts, including weekend and holidays. This is a part-time position with variable hours based on availability and business needs. Flexibility with scheduling is essential to meet the needs of our hotel operations.

JOB SUMMARY

The Front Desk Agent provides prompt, courteous, and professional guest service by efficiently checking guests in and out of the hotel, answering questions, and resolving guest concerns throughout their stay. This role supports an excellent arrival and departure experience, promotes hotel services and amenities, and ensures accurate guest account handling, documentation, and communication through approved systems.

ESSENTIAL FUNCTIONS


+ Provide friendly, professional guest service at all times, including greeting guests immediately with a positive and clear speaking voice.

+ Check guests in and out efficiently, ensuring an accurate, smoo...