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Front Desk Associate

Company

OTO Development

Location

Napa, California

Posted

July 04, 2026

Position Overview

We are pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

  • Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
  • Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
  • Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
  • Anticipate guests’ needs and go out of your way to maximize the guest experience
  • Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
  • What are the requirements for this position?

  • You love working with people and will go above and beyond for each guests’ needs
  • You work well with others and enjoying working and being part of a team
  • You have excellen...
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