Benefits:
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
- Bonus based on performance
We Empower the Fighting Spirit in You!GENERAL SUMMARY: The Front Desk Lead is responsible providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives. Duties include training, recognizing, motivating and coaching the front desk staff and enforcing company policies and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES:Β
Front Desk Customer Service
Ensures that guests and members are warmly greeted and promptly assisted.
Ensures incoming calls are answered in a professional and efficient manner.
Supervises point of sales system operations.
Ensures proper member check-i...