Title

Front End Manager

Pay Grade

Non-Exempt

Major Department

Front End

Minor Department

Front End

Reports to

Store Manager

Job Summary: The Front End Manager is responsible for providing excellent customer service to all guests at the POS (Point of Sale) and at the Customer Service Desk. They ensure each customer leaves Pete’s Fresh Market with an outstanding experience, while delivering a fast, friendly, and accurate transaction. They oversee and manage the front end team (cashiers, baggers, and cart attendants) while ensuring they comply with the company’s operating policies and procedures. They are responsible for all opening or closing procedures in the front end, including but not limited to balancing cash drawers and the safe, preparing the store’s daily deposits, completing all necessary admin...