<p><b>Job Description:</b></p> <div> </div> <div> <ul> <li> <p>Welcome guests with professionalism and deliver an exceptional customer experience.</p> </li> <li> <p>Manage appointments, bookings, billing, memberships, and guest records using Zenoti.</p> </li> <li> <p>Coordinate with therapists to ensure smooth daily operations.</p> </li> <li> <p>Handle guest inquiries across WhatsApp, Instagram, phone, email, and other digital channels.</p> </li> <li> <p>Convert leads into appointments and memberships while driving sales.</p> </li> <li> <p>Upsell and cross-sell wellness services, therapies, and packages.</p> </li> <li> <p>Maintain accurate reports, front desk operations, and high hygiene standards.</p> </li> <li> <p>Build strong guest relationships to maximize...