Job Description
We are looking for a versatile Front Office professional to be the central point of coordination for our house — and the person who keeps everything running smoothly across our properties. Working closely with our Head of Relationships and the Hotel Director, you'll ensure a seamless, high-end experience for both guests and teams.
- Act as the central reference point ensuring smooth operations between teams (Housekeeping, Drivers/Maintenance, Service) across all properties
- Manage check-in and check-out, including in private apartments — warm welcomes, luggage assistance, ID and pre-authorisations, guided tours, menu presentation and dietary needs
- Deliver concierge services: restaurant, transport and event bookings, including for VIP guests, and keep the services directory up to date
- Coordinate operational logistics with the Driver & Maintenance team, and oversee parking allocation for guests and staff
- Support stoc...