The Front Desk Agent is responsible for delivering a seamless, personalised and memorable guest experience from arrival to departure.

This role serves as the first point of contact for guests, ensuring efficient check-in and check-out processes, handling guest requests and providing accurate information about the hotel and surrounding areas. The Front Desk Agent plays a key role in creating a warm, welcoming and engaging atmosphere that reflects the NoMad brand.

Working closely with the Front Desk leadership team, this role ensures operational efficiency, guest satisfaction and adherence to brand standards.

• Deliver a warm, genuine and engaging welcome to all guests, ensuring a strong first impression.
• Perform check-in and check-out processes efficiently and accurately.
• Confirm reservation details, room rates, payment methods and guest preferences.
• Alloc...