JOB TITLE: FRONT OFFICE ASSISTANT

RESPONSIBLE FOR:

To greet guests in accordance with training and allocate rooms according to laid-down procedures.

Main Duties

• To arrive promptly on duty as scheduled in a full, clean & presentable uniform at all times in accordance with company grooming policy.
• Maintain the highest level of personal and work cleanliness and hygiene.
• Adhere to the company's Code of Conduct.
• To comply with company regulations regarding, fire, health and safety, hygiene, customer care and security.
• To read, understand and carry out your responsibilities as defined in the Health and Safety Statement and Staff Handbook.
• Check and ensure the correctness of all reception floats.
• Ensure work areas are kept clean, safe and tidy at all times.
• Receive and register guests on arrival, using their names at all times adhering to laid down procedures e.g. bran...