**Additional Information**
**Job Number** 26069156
**Job Category** Rooms & Guest Services Operations
**Location** CB 218, Action Area 1C, Kolkata, West Bengal, India, 700156
VIEW ON MAP (https://www.google.com/maps?q=CB%20218%2C%20Action%20Area%201C%2C%20Kolkata%2C%20West%20Bengal%2C%20India%2C%20700156)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or p...