Job Description
What you'll do...
- You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
- Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
- Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
- Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to
- You’re our gatekeeper for the hotel. You know who’s who and what’s what.
- And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!
Qualifications
What we're looking for...
- It's all about attitude...