Join Fairmont Chateau Whistler as an Assistant Front Office Manager and lead a team in delivering exceptional guest experiences. Your interpersonal skills will shine in creating lasting memories.
In this role, you will assist with all operations of the Front Office department, ensuring top-tier service standards. You will handle guest concerns, oversee staffing, and help train your team to excel in hospitality. Ideal candidates have leadership experience and can demonstrate strong problem-solving skills.
Key Responsibilities:
• Deliver friendly and professional service to guests
• Assist in managing Front Office operations and standards
• Quickly resolve guest concerns and track issues
• Schedule and oversee Front Office staff effectively
Requirements:
• Service-oriented personality is crucial
• Experience in a similar leadership role required
• Knowledge of Opera or related hospitality systems
• Strong communication and leadership skills
Enhance gue...