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City, State:
Seattle, WashingtonTitle:Front Office Manager
Location:Seattle, WA
FLSA:Non-Exempt
Status:Full-time
Reports to:General Manager
Supervises:Front Office Department
Pay Range: $35 - $37 an hour
Job Summary: The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations.
Essential Functions and Duties:
Ensure guests are greeted, checked in, and allocated rooms promptly and courteously.
Oversee strict adherence to check-in procedures, ensuring accurate guest det...