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Front Office Manager

Company

PULLMAN

Location

Singapore, Singapore

Posted

June 16, 2026

Position Overview

            Job Description

Overall in charge of Front Office, Executive Lounge and Concierge
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Responsible for the leadership and achievement of performance targets of Front Office
Plan and set annual performance goals for employees in line with the hotel goals
Participates in daily operations meetings to liaise and coordinate closely with support departments on general administration and operations issues
Attend scheduled departmental and interdepartmental meetings, and disseminate relevant information to the team
Coordinate with Reservation, Revenue and Sales team to ensure accuracy in room allocation and maximising of yield
Implement Hotel policies, procedures, and service standards in accordance to brand and service guidelines set by Accor
Recommend and execute improvements in hotel policies...
        

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Front Office Manager

Position Overview

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