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Front Office Manager

Company

Pullman Hotels & Resorts

Location

singapore, singapore

Posted

June 22, 2026

Position Overview

Responsibilities
  • Overall in charge of Front Office, Executive Lounge and Concierge
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • Responsible for the leadership and achievement of performance targets of Front Office
  • Plan and set annual performance goals for employees in line with the hotel goals
  • Participates in daily operations meetings to liaise and coordinate closely with support departments on general administration and operations issues
  • Attend scheduled departmental and interdepartmental meetings, and disseminate relevant information to the team
  • Coordinate with Reservation, Revenue and Sales team to ensure accuracy in room allocation and maximising of yield
  • Implement Hotel policies, procedures, and service standards in accordance to brand and service guidelines set by Accor
  • Recommend and execute improvements in hotel p...

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