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Front Office Manager

Company

Accor

Location

Tambon Bang Kao, Chang Wat Phetchaburi

Posted

July 02, 2026

Position Overview


Job Description

We are seeking an experienced and dynamic Front Office Manager to lead our front office operations at our hotel in Cha-am, Thailand. In this pivotal role, you will oversee all aspects of the guest experience from arrival to departure, managing a dedicated team while maintaining exceptional service standards. You will be responsible for creating a welcoming environment that ensures every guest enjoys a memorable stay, while also driving operational efficiency and profitability.

  • Oversee all front office operations including reception, night audit, guest relations, and concierge services
  • Lead, motivate, and schedule the front office team, fostering a collaborative and supportive work environment
  • Ensure seamless check-in and check-out processes, even during peak occupancy periods
  • Deliver exceptional guest service and manage complaints with empathy and professionalism
  • Collaborate closely with other departments (housekeeping,...
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