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Front Office Supervisor (Reception)

Company

Shangri-La Group

Location

cebu city, central visayas

Posted

June 23, 2026

Position Overview

Shangri-La Mactan, Cebu is nestled amidst 13 hectares of lush greenery, landscaped gardens and a 350‑meter white‑sand beach. It is a multi‑faced leisure destination offering luxury relaxation, wellness, vibrant entertainment, and recreational activities. Guests can enjoy beach‑side luxury in spacious rooms and suites, along with wining and dining options.

Front Office Supervisor (Reception)

Key Responsibilities

  • Ensure smooth daily operation of the front office.
  • Lead the team to maintain a high standard of service.
  • Prepare reports, including room occupancy and revenue data.
  • Solicit guest feedback to enhance hotel performance.
  • Create an exceptional experience for all hotel guests.

Candidate Profile

  • Passion for the hospitality industry.
  • Enjoys interacting with guests from diverse backgrounds.
  • Fluent in English (and local language) with strong communication an...

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