Step into the forefront of IT support with TLC Solutions as a Frontline IT Support Technician in Langley. Your role will focus on elevating client experiences through prompt and effective technology solutions.
As a Frontline IT Support Technician, you'll be the first point of contact for all client support needs. This position requires a blend of technical knowledge and customer service excellence. You will handle various IT service requests, document system changes, and support clients at their locations while pursuing professional development opportunities.
Key Responsibilities:
• Provide exceptional support across all communication platforms
• Maintain documentation of new and changing systems
• Pursue professional growth through certifications and workshops
• Respond to on-site client service requests diligently
• Effectively resolve and manage support requests
Requirements:
• Minimum of 3 years in IT support or related education
• At least 2 years in ...