About the Rol

We are seeking an experienced FSO Technician (L2 Deskside Support) to provide onsite IT support services in Warwick, UK. The ideal candidate will be responsible for delivering high-quality technical support across desktops, laptops, mobile devices, AV equipment, networking, and end-user technologies while ensuring excellent customer service and SLA compliance.

Key Responsibilities

• Provide Level 2 onsite technical support for Desktop PCs, Laptops, Tablets, Thin Client
• Smartphones and Mobile Device
• Printers, MFDs, and Peripheral Device
• Desk Telephony and AV Equipmen
• Comms Room Activities and Network Patchin
• Software Installation, Configuration, and Troubleshootin
• OS Imaging, Re-imaging, and Deploymen
• Windows 11 and Legacy Windows Suppor
• Office 365, Teams, Google Workspace Suppor
• Azure, Intune, and Active Directory Administratio
• IT Asset...