Description

Develop strong relationships with internal/external customers, vendors and jurisdictional agencies Ability to perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels. Assist internal/external customers and/or vendors with order fulfillment and problem resolution and escalate as necessary. Ability to understand, demonstrate, and explain WKLS service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors. Full understanding of service level agreements for assigned tasks and ability to make well informed timely decisions in order to meet client expectations and requirements. Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results. Follow existing procedures and processes regarding the delivery of services, service of...