In order to be able to supply our customers across Europe quickly and follow our quality standards, our European distribution centers / Fulfilment Centres (FCs) are an integral part of the Zooplus network.

In this function, the manager understands the FC as a holistic process that begins with inbound shipments management and ends with deliveries meeting the satisfaction of the customer at their doorstep. With the on-site team at multiple outsourced FCs, the daily tasks and challenges include ensuring the highest customer service, quality, punctuality, efficiency and cost optimization enabled by collaboration with our service partners. A constantly high level of process stability and transparency on production, together with a continuous improvement mind-set, is key for success.

The FC manager is the communication link and facilitator between Zooplus and the service provider.

• Manage relationships and act as a liaison between the logisti...