Responsibilities

• Developing, troubleshooting, and analyzing custom-built applications.


• Responds to tier-three requests for technical support.


• Follows defined processes and standards.


• Investigates, troubleshoots, and resolves bugs with guidance.


• Maintains and performs technology upgrades on custom-built applications.


• Communicates project progress throughout development. 


• Communicates issues and changes, and escalates when appropriate.


• Estimates time required for development tasks.


• Performs developer testing prior to work submission.


• Maintains technical documentation.


• Develops and maintains strong, customer-focused relationships with all stakeholders.