Transform client interactions as the Client Experience Manager at Sephora in Dartmouth, NS. Manage a vibrant team while overseeing the delivery of exceptional beauty services and experiences.
As the full-time Client Experience Manager, you will drive team training and customer engagement through innovative in-store events. This role emphasizes leadership, coaching, and operational excellence in beauty services, ensuring a memorable shopping experience for every client.
Key Responsibilities:
• Conduct onboarding and continuous training for staff
• Oversee the client appointment and check-in processes
• Implement merchandising strategies in compliance with standards
• Guide brand partnerships and engagement activities
• Spearhead innovative client service events
Requirements:
• 2-4 years of management experience in retail or beauty
• Passion for training, development, and client services
• Ability to navigate challenging conversations with grace
• Stro...