Position Overview
Elevate customer satisfaction as a full time Customer Fulfillment Specialist with YORK1, managing waste management services and ensuring timely deliveries. This role demands strong coordination skills and customer service excellence.
In this pivotal role, you will serve as the key contact for service requests, coordinating operations with Dispatch, Sales, and Field Teams. Your responsibilities include managing orders and scheduling waste collection services, ensuring that every delivery meets customer expectations. Develop positive relationships and resolve service-related issues while maintaining operational efficiency.
Key Responsibilities:
β’ Serve as primary contact for all customer inquiries
β’ Process and manage customer orders for waste services
β’ Schedule and confirm delivery appointments with accuracy
β’ Liaise with teams to resolve service issues
β’ Maintain accurate customer records and data
Requirements:
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