SUMMARY

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.  The Customer Service Manager (CSM) is responsible for giving the customer a great lasting impression of the store. The CSM is the company’s goodwill ambassador and the job requires accuracy, honesty, patience and stamina. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Cultivates and maintains Remarkable Customer Service and customer relations...