Position Overview
Join our team in Scarborough as a Full-Time IT Support Analyst, ensuring smooth production support for critical applications. Enhance team collaboration by resolving issues and supporting your colleagues effectively.
You will manage production support responsibilities across assigned applications, actively identifying and escalating problems as necessary. As part of the rotation, your role will involve liaising with cross-functional teams to enhance performance. With a focus on analytical problem-solving, your efforts will drive improvements and operational excellence.
Key Responsibilities:
β’ Provide production support for assigned applications
β’ Identify, evaluate, and resolve technical issues
β’ Support team members in troubleshooting tasks
β’ Facilitate collaboration with cross-functional teams
β’ Participate in rotating on-call support duties
Requirements:
β’ Strong analytical skills in IT support
β’ Experi...