Dive into a full-time Seasonal Reservation Agent role in Halifax! Support travelers while providing effective customer service for ferry reservations.
This temporary position starts on June 10th, requiring full-time availability beyond September 5th. As a reservation agent, you'll engage with customers to manage their travel plans across our ferry network. Be prepared for shifts that include evenings and weekends to meet the needs of travelers.
Key Responsibilities:
• Answer customer calls for ferry bookings
• Create a welcoming atmosphere for callers
• Ensure inquiries are resolved promptly
• Comply with client policies and procedures
• Advocate for tourism in the Maritime regions
Requirements:
• Strong background in customer service
• Excellent communication capabilities
• Attentive to detail and accuracy
• Reliable and positive approach
• Background in tourism is advantageous
Utilize your skills and enthusiasm for customer satisfaction as yo...