SUMMARY

The Shift Supervisor will serve in a supervisory capacity, overseeing the direction of store associates and coordination of store operations. They are responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes customer satisfaction, driving sales, building sales skills and product knowledge.

Shift Supervisors are routinely called upon to do the jobs or some functions of the job of all subordinates and therefore should have the skill and capability to perform all the essential functions of all the jobs in the store.

Be steadfast in Great Lakes Ace Hardware’s Mission, Vision, and Core Values working to live the core values every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed):

Customer Service – Drive store sales by ensuring that all customers are acknowledged, customer projects needs are met, and conc...