We are looking for an Onboarding Specialist for a SaaS company serving the eyecare industry. You will be responsible for helping new clients successfully adopt the platform, guiding them through implementation, training, setup, and early account support.

This role sits at the intersection of onboarding, client success, and account support. The ideal candidate is highly organized, confident with client communication, comfortable working inside HubSpot, and brings a strong, positive, solution-oriented presence to every client interaction.

This is a great fit for someone who enjoys helping customers feel supported, understands how to manage multiple accounts at once, and can turn a new client’s early experience into a smooth, professional, and confidence-building process.

Key Responsibilities May Include

• Lead new clients through the onboarding process from kickoff through successful platform adoption.
• Serve as a pri...