**Resp & Qualifications**

**PURPOSE:**
Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.

**ESSENTIAL FUNCTIONS:**

+ Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
+ Supports operations systems by providing operating information to customers; answering questions; providing training.
+ Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
+ Verifies operations systems by developing testing methods; conducting and documenting tests.
+ Improves operations analysis job knowledge by attending tr...