Join ATCO Electric as a Functional CCS Analyst in Edmonton, Alberta. This hybrid role focuses on user acceptance testing and supporting Oracle Customer Cloud Services to enhance business operations.

The successful candidate will collaborate closely with business users, ensuring the quality of CCS implementations. This role requires proficiency in user acceptance testing, systems analysis, and a solid understanding of back-office business processes. As part of the Testing & Billing Support division, you will contribute significantly to operational excellence and customer service.

Key Responsibilities: • Create detailed user acceptance test cases and plans • Collaborate with stakeholders to troubleshoot defects • Execute testing and manage artifacts using tools • Document and report issues found during testing • Participate in defect triage to identify root causes

Requirements: • Two-year diploma in Information Technology • Minimum 2 years user acceptance testi...