Job Overview

Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by families and/or legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

Job Responsibilities

• Learn to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures.
• Learn to negotiate and create acceptable funeral contracts.
• Handle contracts, legal documents, and collection of monies or insurance in accordance with company policies.
• Ensure client families are informed of special recognition/services available for veterans and ensure the delivery of selected recognitio...