Overview & Responsibilities:
Preforms or works directly with the publicGreets families and guestsAnswers calls in a timely fashion from a multi-line phone systemCleans and maintains the preparation room and its suppliesProcesses and maintain at-need and pre-need case filesAssists with embalming, dressing, cosmetizing, and casketing of the deceasedTransfers deceased from place of death to funeral home and crematoryEnters vital information into software systemsProcesses files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.Provides both standard and customized service materialsReleases urns, service materials, personal property, and flags to familiesUpdates list of family members to contact for informationResponds to emails efficiently and timelyStocks and organize urnsPla...