Job Summary

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.

Essential Duties and Responsibilities

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.


• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.


• Assist with Staff Management and provide backup support to Club Manager as needed.




• Assist in scheduling and supervising staff.


• Member service oversight - Ensuring staff is providing a superior customer experience at all times.


• Assist in resolving or escalating employee issues or...