Key Responsibilities
Develop and Implement sales strategies to achieve sales targets.
Identify, onboard and maintain new/existing client relationships.
Prepare and deliver sales presentations and proposals to prospective clients.
Collaborate with other departments within the bank to ensure customer satisfaction.
Adhere to all company policies, procedures, and business code of ethics.
Drive uptake of various SME solutions including but not limited to transactional, lending, investments, insurance and trade solutions.
Obtain and share client product satisfaction with business.
Pre- profiling of new customers to obtain feedback on their product uptake experience.
Ownership to resolve any problems/complaints obtained from customers contacted.
Life stage probing of customers into potential future needs, positioning of the bank product offering and logging any leads as expected.
Compile common service breakdown points aimed at process improvement. ...